At OverhillOpt Appliance Repair, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website and utilizing our call request form, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information from you through our call request form, which may include your name, phone number, and email address. This information is used solely to contact you regarding your service requests and to facilitate the provision of our repair services.

In addition to personal information, we may collect non-personal information such as your IP address, browser type, and usage data through cookies and web beacons. This data helps us understand how you use our website and improve your overall experience.

Use of Your Information

The information we collect is used to respond to your inquiries, process your service requests, and communicate with you regarding scheduling and service details. By submitting your information, you allow us and our partners to contact you via phone, email, or text for service-related purposes.

We may also use non-personal information to analyze usage patterns and enhance our website's functionality.

Sharing of Your Information

We may share your personal information with trusted partners who assist us in operating our business and providing services to you. These partners are obligated to maintain the confidentiality of your information and only use it for operational purposes.

Your non-personal information may be shared with third parties for analytics purposes to help us improve our services and user experience.

Legal Agreement and Disputes

By using our website and services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. You also agree that any claims arising from disputes are limited to a maximum compensation of $100. Should a dispute arise, each party will bear their own legal fees and expenses.

Opt-Out

If you wish to opt-out of communications from us, please contact us at (323) 285-4678. We will promptly remove your contact details from our communications database.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions regarding this Privacy Policy or our practices, please contact us at (323) 285-4678. We are committed to addressing your concerns and ensuring the privacy and security of your information.